Privacy Policy

The information we collect depends on how you interact with our website and business.

Information you provide directly

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Mailing or business address
• Company name
• Business type
• Website or social-media profile
• Wholesale, distribution, retail, event, or collaboration information
• Products or flavours of interest
• Information submitted through contact forms, wholesale forms, surveys, contests, or promotions
• Newsletter and marketing preferences
• Messages, questions, and other correspondence
• Any other information you choose to provide

Please do not submit sensitive personal information through our website unless we specifically request it.

Information collected automatically

When you visit amigomojito.com, certain technical and usage information may be collected automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Links clicked
• Date and time of access
• Approximate geographic location
• Website interaction and performance data
• Cookie, pixel, and similar technology identifiers

Information received from third parties

We may receive information from third-party providers and business partners, including:

• Website-hosting providers
• Analytics services
• Advertising platforms
• Email and newsletter providers
• Social-media platforms
• Retail, event, distribution, and wholesale partners
• Security and fraud-prevention providers

The information received depends on the service used and your privacy settings with that third party.

We may use personal information to:

• Operate, maintain, and improve amigomojito.com
• Respond to questions, complaints, and customer-service inquiries
• Process wholesale, retailer, distributor, event, hospitality, or collaboration inquiries
• Communicate with potential and existing business partners
• Send newsletters and promotional communications where permitted
• Administer contests, promotions, surveys, and events
• Understand how visitors use our website
• Improve our products, content, advertising, and customer experience
• Measure website and advertising performance
• Personalize content and communications
• Detect, investigate, and prevent fraud, misuse, unauthorized access, and security incidents
• Protect our legal rights, property, customers, and business
• Enforce our website terms and agreements
• Meet legal, regulatory, accounting, tax, and recordkeeping obligations
• Carry out another purpose disclosed at the time the information is collected

We seek to identify the purposes for collecting personal information before or at the time of collection and to collect only what is reasonably necessary for those purposes.

Where required by law, we collect, use, and disclose personal information with your consent.

Consent may be express or implied depending on:

• The sensitivity of the information
• The reason it is being collected
• Your reasonable expectations
• The circumstances of the interaction

We aim to provide sufficient information for you to understand the nature, purpose, and consequences of the collection, use, or disclosure of your information.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services, respond to requests, or maintain a business relationship.

We may send promotional emails, newsletters, product news, event notices, and other commercial electronic messages where you have consented or where otherwise permitted by law.

You may unsubscribe at any time by:

• Clicking the unsubscribe link included in a marketing email
• Contacting us at contact@amigomojito.com

Unsubscribing from promotional communications will not prevent us from sending administrative, transactional, legal, or service-related messages when necessary.

We may use cookies, pixels, tags, local storage, and similar technologies to:

• Provide essential website functions
• Remember visitor preferences
• Maintain website security
• Understand website traffic
• Measure performance
• Identify technical problems
• Support analytics
• Measure advertising effectiveness
• Deliver or personalize marketing
• Prevent fraud and misuse

Some cookies are essential to the operation of the website. Others may be used for analytics, advertising, or personalization.

Third parties may also place cookies or similar technologies through our website, depending on the tools and services we use.

You may be able to manage cookies through your browser settings or a cookie-preference tool on our website. Disabling cookies may cause some website features to function improperly.

We may use analytics and advertising services provided by companies such as Google, Meta, or similar providers.

These providers may collect information about your activity on our website and, depending on their services, other websites or applications. This information may be used to:

• Measure website traffic
• Understand visitor behaviour
• Evaluate marketing campaigns
• Improve advertising
• Deliver advertisements based on inferred interests

Where required, non-essential analytics and advertising technologies will be used only after appropriate consent has been obtained.

The specific services used by Amigo Mojito may also be identified through our cookie notice or consent-management tool.

We may disclose personal information in the following circumstances.

Service providers

We may share information with providers that perform services on our behalf, including:

• Website hosting
• Cloud storage
• Email delivery
• Newsletter management
• Analytics
• Advertising
• Contact-form processing
• Customer support
• Information technology
• Cybersecurity
• Data storage
• Legal, accounting, and professional services

These providers may process personal information only as required to provide their services, subject to their agreements and applicable law.

Business partners

We may share information with retailers, distributors, restaurants, event organizers, hospitality partners, promotional partners, or other organizations when necessary to:

• Respond to an inquiry
• Evaluate a potential business relationship
• Fulfil a request
• Operate a joint promotion, event, or initiative

Business transactions

Personal information may be disclosed or transferred as part of a proposed or completed:

• Merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Transfer of business
• Insolvency or bankruptcy proceeding

Where appropriate, we will use reasonable measures to protect personal information involved in such a transaction.

Legal and safety purposes

We may disclose information where we reasonably believe it is necessary to:

• Comply with applicable law
• Respond to a court order, subpoena, warrant, or lawful request
• Cooperate with government, law-enforcement, or regulatory authorities
• Investigate fraud, misuse, illegal activity, or security incidents
• Protect our rights, property, employees, customers, business partners, or the public
• Enforce our agreements and website terms
• With your direction or consent

We may disclose information for another purpose when you instruct us to do so or provide consent.

We do not sell personal information for money.

Some of our service providers may store or process personal information outside Canada, including in the United States or other countries.

When personal information is processed outside Canada, it may be subject to the laws of the country where it is stored or processed. Courts, law-enforcement agencies, regulators, or government authorities in that jurisdiction may be able to access it in accordance with local law.

We remain accountable for personal information transferred to third-party processors and use reasonable contractual, organizational, and technical measures appropriate to the circumstances. PIPEDA accountability guidance states that organizations remain responsible for personal information transferred to third parties for processing.

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Maintain business and communication records
• Manage customer, wholesale, or partner relationships
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Meet legal, regulatory, accounting, tax, and security obligations

Retention periods may vary based on the type of information and the reason it was collected.

When personal information is no longer required, we may securely:

• Delete it
• Destroy it
• Anonymize it

Canadian privacy principles require organizations to limit the use, disclosure, and retention of personal information to the identified purposes, unless otherwise permitted or required by law.

We use reasonable administrative, physical, organizational, and technical safeguards intended to protect personal information against:

• Loss
• Theft
• Unauthorized access
• Unauthorized disclosure
• Copying
• Misuse
• Modification
• Destruction

Safeguards may include:

• Password protection
• Restricted access
• Secure service providers
• Encryption
• Firewalls
• Software updates
• Security monitoring
• Backups
• Internal procedures
• Physical security measures

Security measures are selected based on the sensitivity, amount, format, location, and intended use of the information.

No electronic transmission or storage system is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information in our care. Canadian privacy guidance requires safeguards appropriate to the sensitivity of the personal information and recognizes that protections must evolve as risks and technologies change.

If we become aware of a privacy or security incident involving personal information, we may:

• Investigate the incident
• Take steps to contain and correct it
• Assess the risk of harm
• Notify affected individuals where required
• Notify the appropriate regulatory authority where required
• Maintain records of the incident as required by law

Subject to applicable law, you may request that we:

• Confirm whether we hold personal information about you
• Explain how your information has been used
• Explain to whom your information has been disclosed
• Provide access to your personal information
• Correct inaccurate or incomplete information
• Update your communication preferences
• Withdraw consent
• Stop sending marketing communications
• Address a complaint about our privacy practices

We may need to verify your identity before processing a request.

Access may be limited in certain circumstances, including where disclosure would reveal:

• Personal information about another person
• Confidential commercial information
• Information protected by legal privilege
• Information that cannot legally be disclosed

Where permitted or required, we may charge a reasonable fee after giving advance notice.

PIPEDA principles generally provide individuals with the right to be informed of the existence, use, and disclosure of their personal information, to obtain access, and to challenge its accuracy and completeness.

Our website is intended for a general audience and is not specifically directed to young children.

We do not knowingly collect personal information from children without appropriate consent or authorization where required.

A parent or legal guardian who believes a child has submitted personal information through our website may contact us at contact@amigomojito.com to request that the information be reviewed or deleted.

Our website may contain links to:

• Retailers
• Distributors
• Social-media platforms
• Event partners
• Business partners
• Other third-party websites or services

We do not control and are not responsible for the privacy, security, content, or data-handling practices of third parties.

We encourage you to review the privacy policy of every third-party service you visit or use.

When you interact with Amigo Mojito through a social-media platform, both Amigo Mojito and the platform may receive information about your interaction.

The social-media platform handles your information according to its own privacy policy and account settings.

Information that you publish publicly, including comments, reviews, photographs, tags, and posts, may be visible to others and may be shared outside the platform.

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices
• Our website
• Our technology
• Our service providers
• Applicable laws
• Regulatory guidance

The updated Privacy Policy will be posted on this page with a revised “Last updated” date.

Where appropriate, we may provide additional notice of material changes through our website, email, or another reasonable method.

Your continued use of our website after an updated policy is posted means the updated policy will apply to future interactions, subject to applicable consent requirements.